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Forté Music – AI-Powered Customer Engagement

TDCM sp. z o.o.
Mar 20
1 min read

Updated: Apr 17

Challenge: Forté Music, an innovative music discovery platform, wanted to improve user engagement and artist interaction while reducing the manual workload of their support team.

Solution: We integrated ChatAI, an AI-powered chatbot capable of answering user queries, providing personalized music recommendations, and assisting artists with onboarding.

Results: ✅ 1,300+ artist profiles created and growing 🚀

✅ 2,800+ active users engaging with AI recommendations

✅ 24/7 AI-driven customer support reducing response time by 40%

📢 "TDCM.ai’s AI-powered chatbot transformed how we interact with our users. Engagement rates skyrocketed!" – Liam Sheppard, Director, Forté Music